CORRECT · OBJECT · REMOVE

Put a company-contact record under review.

Last updated9 August 2026

If a company/email record concerns you or your organisation and is wrong, stale or should not be used, you can request review.

01

Send the request

Email [email protected] with company name, domain, the relevant contact record and the requested action. Do not send unnecessary personal data or identity documents.

02

Examples

  • correct an inaccurate company/domain/email;
  • remove a source that is no longer public/current;
  • suppress a named-person address from directory sending;
  • record an objection/stop request;
  • separate a contact linked to the wrong company.
03

While reviewed

A risky address may be temporarily suppressed from user selection. After a validated removal/objection, the minimum suppression data needed to avoid accidental re-import may be retained where lawful.

04

Response

Applicable data-protection or other statutory response periods are followed for the real operator and jurisdiction. We use the request channel to confirm the outcome or ask for necessary clarification.

QUESTIONS?

Write to us if any section is unclear.

[email protected]